Joelle was absolutely amazing from beginning to end. She ensured I received a vehicle with the options I was looking for and any and all issue were resolved accurately. Highly recommend.

I am thankful to Kristen for her assistance picking out a vehicle suitable for me. She made my car experience “wonderful & meaningful!”

After an extremely tough morning My mom brought me to the heritage mile one in owings mills. Kris, Gregg, and Colin were outstanding!!! They provided excellent service And I was able to walk out with a great deal and vehicle

Great GSM, but an even greater human bean. Pretty sure we were best buds in a past life—maybe samurai, maybe sandwich artists. Either way, I’d 100% buy another car from this legend. If you walk into the store and find yourself in his tiny but mighty hands, congratulations—you’ve won the dealership lottery.

Out of all the car dealerships I've been to in my life, Heritage Jeep Dodge Ram in Owings mills has been the best experience yet! Gregg and Bradford went through the weeds and painstakingly searched their inventory to find the perfect Jeep to fit my need, styling, and finance. They found a gorgeous Wrangler Sahara and I couldn't be happier. When it came to buying, Tony walked me through everything and made the process as painless as could be! The entire team is professional, diligent, and incredibly personal. Creating such a welcoming and enjoyable atmosphere in a dealership always seems to be the goal, but these three far exceeded a business model and have set the new standard! I highly encourage anyone to go to them and let them get you into the vehicle of your dreams!

So,like most,my good lady hates having to take her car for service,I often try and do that for her,but could not on this occasion,As I am all about customer care(been force fed this in the industry I choose to work),I expect 3 things, Professionalism,Quality Service.Fair pricing.Heritage Jeep,Owings Mills,hit all 3 markers.My wife advised me that her Service Advisor was phenomenal,her name is Lejuan Robinson,who was,according to my good lady,was upbeat,friendly, professional and kept my wife informed at all times,the customer lounge has been dramatically updated making a very nice,relaxing wait area.The Techs actually working on vehicles were rapid in their turnaround on customer vehicles,yet all work completed on my wife’s car was faultless.Big Kudos to Heritage Jeep for maintains a high standard for a long time,as noted in previous reviews when I wanted ALL fluids changed on my Jeep.Well done Heritage,well done Lejuan for your representation of your company.