Marc and Austin were amazing!! I don’t think they took advantage of me too much as a woman buying her first car solo🤷🏻‍♀️

Volvo of Annapolis always makes our buying experience Great. Both Mike and Christian were professional, and go above and beyond. Thanks!

Michelle Lenart is always a joy to work with, as well as her colleague Kevin. She keeps you informed of every step, and lets you know the reason for any delays. She also keeps you updated as to when your vehicle will be ready, especially if any delays are encountered. I look forward to every service visit, and working with them again!

The sales process was very efficient. The after purchase follow up, specifically on getting the car titled in Virginia and receiving our tags was slower than I feel it should have been. Approximately three weeks after we purchased the car I called to find out the status of the process to discover none of the paperwork, up to that point had been processed. I was informed at that time that it would be by close of business two days later and I followed up with an email to the sales team (Eli & Marc) to confirm that. Three days later I am still awaiting a response via email.

A great experience at Volvo as usual! Many thanks for explaining my service options and pricing so well.

This was the first time since 2014 when I bought my first Volvo here that I felt the service was off. There was a lack of follow-through and supervision that ended up with me arriving to pick up my car that "was ready to go" and it wasn't. I opened the door to get in and found an interior that was absolutely filthy. The floor was littered with debris and the seats were covered in grease. I had to wait for someone to clean the seats and vacuum which was not ideal. I know Kevin was sick for part of the time during my service but there was no continuity by whoever took over. So sorry to have to write this because I am usually thrilled with the service.