Tell us about your experience with Heritage Chrysler Dodge Jeep Ram Parkville.
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The Overall Customer Service of the employees that I came in contact yesterday was not pleasant they need a Customer Service course, but Martin stepped in & did an Awesome Job to improve my experience & fix my situation, I really appreciated him stepping his timing was on point!!
The dealership shows excellent customer service and care! That every customer deserves Mr Kuhn was very helpful and reliable
This is my second purchase from here - 2023 Gladiator the previous was a brand new 2017 Wrangler. Since I've experienced both new/used sides of the dealership I would refer them based on these experiences.
My experience was great from beginning to end! Ms. I'esha was incredibly helpful, kind, and patient throughout the entire process. She was very knowledgeable about the different vehicles and made the buying process smooth and stress-free. Her hard work and dedication were truly appreciated. I highly recommend I'esha for anyone looking for a great car-buying experience!” #Team Atlas
My experience was great from the start of the process. I simply asked about bringing the vehicle to a closer location so that I could take it for a test drive, and within minutes they had me set up for the next morning. This was my 2nd purchase from Heritage and happy with my choice. They even personally delivered the car to me at my home that same evening, which included instructions on most features and even set up my cell phone to the car.
Andre went above and Beyond. Sent us a video of the car to help get the process started since we were out of state. He had the car staged when we arrived and showed great hospitality. Made the process painless and quick. Would certainly rate a 10 out of 10 if possible. Look forward to dealing with him in the future.
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