Tell us about your experience with Downtown Nashville Nissan.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Jamal was the best he mad me feel at home and Jamal even delivered my new sentra to Ky. For me he went way above and beyond. He truly serves his customers and will get my business again. He was very friendly and professional. Thank you Jamal for your help.
Excellent customer service! Sales Manager, Tim and associate, Christian replied to my text messages for weeks prior to me coming in to look at the vehicles. Then, sent me a video of the Pathfinder I liked. Then, really worked to find the best deal I could afford and I was able to buy my first Nissan Pathfinder. It’s been a process but Tim and Christian helped to make it doable, so I would definitely recommend this dealership because of this team.
Rickey Gillilan was great to work with. He was very knowledgeable, answered all questions, and considered all options during negotiations.
Jordan our sales person was great! This was our 4th purchase here and have always had a good experience.
I am very happy to purchase my new car at Downtown Nissan if Nashville. Ricky Gillilan was most helpful and patient. I visited the dealership 3 times before purchasing, and Ricky answered my questions and let me test drive the vehicle before purchasing it.
I have purchased 8 different vehicles, since 2015, from this dealership, Ricky Gillian is our salesman, and we have used their service dept several times. We are greatly pleased with the customer service Ricky, and others, provided at each visit. We are greatly pleased with our current vehicles, 2022 Rogue Sport, and 2023 Titan 4x4 pro-4x. Each time we decided to purchase a vehicle our salesman, Ricky Gillian, listened to us describe what kind of vehicle we wanted, and have never been disappointed. Each time we visit the service dept the staff are awesome and attentive to our needs. On my 1st 2017 Titan pickup, I needed new tires, and this dealership provided the best deal, I was pleased with my purchase. Currently, my 2023 Titan pickup is just awesome, and our 2022 Rogue is as awesome. Great rides, from a great dealership, with very awesome staff. Thank you Ricky Gillian for being there when we needed you. Well done. By the way, gun metal gray is my favorite color for a vehicle. Just saying!!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.