Very complicated and disappointing. I've bought so many vehicles in my time and I've never experienced anything like this. It was as if they were doing me a favor. They made my transaction a miserable experience. I seriously regret going to them. If you are cash buyer they will do everything they can to prevent you from paying cash. They make money on financing your car. They wanted to run my credit and provide them with all my financial details in order for me to pay cash for the vehicle. Never again.

Very rude and unprofessional! Cynthia was a.rude and uncaring as.they come. Unhelpful and uncaring dealership! I would look elsewhere!

Worse dealer. Came here twice for the same car. First they would sale me the car without the 4700 add-on but we couldn't agree on the price. 2nd time came back for the same car, this time, the price was lower so we agreed on the internet price and do not want the add on. The floor manager said nobody in this dealership would do that. We told him about the person that we talked to last time and he said that person was fire. Lame. Wouldn't trust anything come out of this place salesmen !!!

Another 1 star review for this dealership. I was trying to make a quick lease happen on a $100,000 vehicle, but I was met with passive emails from a member of the sales team. They wanted me to tell them what I wanted my payment should be instead of simply talking price, and they wanted me to show up in person to get the best price. How silly. Then they would get back to me several days later saying dumb things like "Thanks again for your consideration. We really appreciate it" rather than just being direct by saying "is there any way we can earn your business?" I will take my $$$ and business elsewhere. This dealership is a joke.

READ THE REVIEWS before you choose to spend your hard earned money on this establishment. I’ve been texting with a salesman from here for a little while now and was very upfront about what I could afford on a lease in a specific mentioned truck. The salesman advised me in order to get those figures, my manager would be more inclined to make it happen if you are here in person. I drove for two hours and asked for the salesman that was speaking to me. While the salesman gathered my name, zip etc. He came out with the figures, mind you, I had told him my budget was $600 a month, he came back at $1,000 plus monthly on same exact truck I had been texting him about. So, then the back and forth game ensued. I told him, I was very clear to you guys that I could not go over my budget. Then they came back at $699. Which was still $100 over my budget. So, I left. While I got on the road, the salesman called me and asked me if I could meet them at $657, to which I agreed. I sent in my credit application and had them run my credit etc. I came back to sign the wet signatures and the “Closer” came out and flat out told me, “I didn’t know you were in the car business and that you pulled a fast one.” Yes. The closer, whose job is really to capture everyone’s business including whether or not the customer is in the car business blatantly said “you pulled a fast one.” As if I fraudulently attempted to lease a vehicle from here. So, do yourselves a favor and avoid this dealer at all cost. If they treated someone in the business this poorly I can only imagine how they treat their day to day customers.

Awful experience! We called as very serious out of state buyers for a 2025 Yukon Denali Ultimate and they pushed us off “stating they were too busy”. They low balled our trade saying it’s because of how different the CA used car market is compared to other states even though another dealer in CA offered us a reasonable amount similar to where we live. The initial salesman, Fonzi disappeared and we had to call multiple times to get answers basically just to get nowhere. The second Saleman, Erick just relayed useless information from the manager and said there was nothing they could do even after we had a standing pre-qual in their online system. Costa Mesa GMC made us feel unworthy and unwanted of our business. Absolutely shocked and appalled this is how we were treated after attempting to purchase a $100k+ SUV, especially after being loyal to the GMC brand for so many years.