What Others Say
We purchased 3 cars from Lovering in a little over a year. They have been exceptionally attentive to any issues we had, keeping the car until everything was resolved and making sure we were happy. Friendly & efficient service department makes it a pleasure to deal with.
Just picked up our newest vehicle from Lovering , another wonderful experience. We worked with our favorite associate , Francesca , for the third vehicle in a row. She made the whole process easy and seamless and worry free.
The loyalty you receive when you purchase your vehicle from Lovering Volvo is second to none. When I was in a pinch with a nail in my tire, Tyler immediately helped me out, I dropped my vehicle off and he took care of it all. From ensuring my tires got fixed through my insurance, and went above and beyond servicing, cleaning and updating my XC90. If you want reliability, go here!
Lovering Volvo commitment to excellence and outstanding service is 2nd to none. They have done an incredible job keeping my purchases running well in the 2 to 3 hundreds of thousands of miles range. Cheryl in Nashua service is amazing at getting cars in and fixed right when they break. I can't say enough about her customer commitment.
Francesca Hamilton recently sold me a Volvo XC60 Hybrid plug-in at the
Nashua dealership. I had not purchased a new vehicle in 13 years. I had
much to learn, like what is a “trim” and how to “pair” my cellphone and the
vehicle. Then there were the endless safety features and advantages of
owning a plug-in model. In our two hours together, Francesca covered it
all. She was polite and eager to explain the workings of the new
technology. She carefully answered my questions, when other
salespersons might have, understandably, rolled their eyes and took a
deep breath. Francesca carefully explained the various bonuses and
rebates and the advantages of the lease/buy program, which resulted in
significant savings. After taking 3 pages of notes on the trim options and
vehicle lease-buy-back plan, off we went for a test drive. With no pressure
from Francesca to rush back to the dealership, together we covered the
open highway and side streets of Nashua. As a final note, I was sold on
the XC60 and made the purchase a day or two later. However, here is not
where the story ends. I spoke with Francesca a couple of days later about
my difficulty with setting up some of the electronic features on the
dashboard. She invited me back to her office this week to help guide me
through some of the more difficult features. Francesca is a truly gifted and
skilled salesperson. I give her five stars and recommend to anyone to
make Francesca’s desk their first stop when shopping for a new vehicle.
She is well deserving of any monthly bonus of which she may be entitled.
Thank you
Visiting Lovering Volvo dealership in Nashua, NH was a refreshingly pleasant experience that truly highlighted their dedication to excellent customer service. From the moment I walked in, the staff ensured a smooth and transparent process, making me feel both valued and confident in their ability to address my vehicle's needs.
Top-Notch Service Advisor
The service advisors (Tyler) and (Cheryl) were exceptional in their approach. They were upfront and honest about the cost and the issue with my car, leaving no room for ambiguity or surprise expenses. Their professionalism and clear communication instilled a sense of trust, which is critical when dealing with something as important as your vehicle.
Expert Technicians
The Volvo technician, on the other hand, was nothing short of outstanding. Their deep knowledge and ability to pinpoint the issue quickly and accurately demonstrated their expertise and dedication to their craft. It was evident that they knew Volvo vehicles inside and out, ensuring my car was in capable hands.
A Seamless Experience
The combination of transparency, professionalism, and technical skill made this dealership stand out. They not only resolved the problem efficiently but also did so while prioritizing customer satisfaction at every step. It’s rare to find a team that balances technical excellence with such genuine care for their clientele.
If you're looking for a Volvo dealership that truly takes care of its customers, I wholeheartedly recommend Lovering Volvo in Nashua NH. They have set a high standard for service, and I would return without hesitation for future needs.