4221 US-281 BUS
Edinburg, TX 78539
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Were very courteous, attentive and knowledgable. We were served coffee and given red carpet service.
Less than 12,000 miles on my Volvo and already had my shifter replaced, door light module replaced and it has been towed back to the dealer twice due to a battery that has been faulty for the last two years. Paid for a replacement once the warranty expired. I thought owning a luxury vehicle meant something. I thought the customer was always right. I was very wrong. I was accidentally forwarded an email of what this dealership really thinks about their customers. Who wouldn’t get upset after paying 50k for a vehicle that requires its battery charged every week since 2018? Oh and I guess a dashcam draws a lot of battery power when it’s turned off.
Ease of Service Arrangement YES! Assistance with Service Loaner YES! Quickness of Return YES! All things went smooth and easy with my service needs! I know their Volvo team, from Sales to Service is there for me to call and ask questions as they arise!
I have just recently purchased my very first Volvo and absolutely love it. The dealership and their staff made everything super smooth for me. My experience was better than I could've hoped for.
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