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I wanted to thank Galaxy Toyota for fixing my Oil Leak Issue. They were kind considerate, asked questions and were willing to do whatever it took to fix my issue. I want to thank Aiden in Service and the guys who worked on my car. They are the best and I would recommend them to all ! From Michael P
It had been at least two decades since I've purchased a new car and in getting older I had anxiety & trepidation about the engagement with a salesman. I was introduced to Jim Lozano, the salesman next up on the floor. The initial encounter went well because we were both of the same temperament, not aggressive as I certainly was not confrontational but cautious. I came armed with information from the website for models & .deals both in purchase & lease knowing that it was only an introduction. There was a pleasant exchange of information, an introduction to models I was interested in and conversation about a trade-in. That's when the floor manager stepped in on cue, to advance the close. There were probably two more conversations regarding the trade & appropriate lease. Surprisingly the negotiation went better than thought & were agreeable to both parties. Closing with finance was easier than expected and I'm now enjoying my RAV4.
Very informative, very pleasant, very helpful, very organized, always ready to answer any questions and offer a helpful hand
He was the nice guy I could do business with at the dealership I hope to give him more customers like my self
Great service. The experience was good and he took the time to go over the car with me. Highly recommended
The Staff at Galaxy are really good. Welcoming and friendly staff. Environment makes you feel comfortable. Not too long after walking in the dealership, the staff was very attentive. The salesperson KJ and Lauren at this dealership were also great to work with. Both were accommodating, very patient and extremely professional throughout the entire process. I would recommend Galaxy Toyota to anyone interested in buying a car in the NJ Central or even the Tri State Area.
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