2585 Route 22 West
Union, NJ 07083
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I did not intend to purchase a car. Lenny was sincerely informative and with no pressure. The manager sealed the deal that suited me best and I drove away with a great car. My experience this time around with Ray Catena was light years better than years ago. .
Lenny is always willing to help me out and gives me a good deal all the time ,that's why this is my third time leasing with him.
I had an outstanding experience working with Jessica during my recent vehicle purchase. From the moment I stepped into the dealership, she demonstrated a high level of professionalism, product knowledge, and genuine enthusiasm. Jessica took the time to understand my needs and preferences, and guided me through the entire process with patience and transparency. What truly stood out was her ability to make the experience feel seamless and stress-free. She was attentive without being pushy, answered all my questions thoroughly, and went above and beyond to ensure I was comfortable with every decision. Her attention to detail, follow-up, and commitment to customer satisfaction reflect the excellence one expects from the Mercedes-Benz brand. Jessica is an incredible asset to your team and embodies the values of luxury, trust, and customer-centricity. I highly recommend her to anyone looking for a truly premium car-buying experience.
Walking into Ray Catena of Union was a wonderful experience for me. From start to finish, everyone was so welcoming and very professional. Jessica who was my saleswomen, was professional, attentive and took care of all my wants and needs. She was patient, knowledgeable, and it didn’t feel like your normal high pressure/pushy experience. I felt the genuine excitement and joy from Jessica that she was happy for me and my new purchase. I’d recommend Mercedes Benz of Union to anyone!
From the time I first walked through the front door till the time I drove home my new Mercedes I was treated like a special customer. I’ve been buying new cars for 50 years and this experience has been the absolute best. I want to give Ryan Natale a special thanks for making my purchase as easy as possible. I often said buying a new car was like going to the dentist for a root canal but that all changed when I went to Ray Catena of Union and met Ryan Natale. He kept me informed of the whole process, from the build date in Germany to the ship date to the US. I knew exactly what was happening. I could not be more pleased with the service I received at this dealership. If you go there ask for Ryan Natale and you will be assured of the same level of service I received. 👍
The Mercedes Benz experience in Union, NJ is unparalleled. Pure example of upper echelon. From top to bottom. Begging to end.
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