8675 Commodity Circle
Orlando, FL 32819
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
My service advisor was Bob Parr on this visit and omg he was so nice and so attentive. He would come and update me about the car and ask if I was all good and I absolutely loved that he did that. He was so sweet. I’ll be choosing him as my service advisor from now on hahahah! He didn’t make me feel like I was forgotten in that waiting area which I appreciate so much.
Dylan took time out of his vacations to put this deal together. Communication was key.
My service advisor, Andy Savas, was exceptional. He provided exceptional assistance throughout my Jeep Grand Cherokee service. He was incredibly knowledgeable and informative, making the entire process easy. He also offered valuable recommendation and made sure to stay in touch while the services was happening. I highly recommend Andy for future truck services at Central Dodge
Great team of people, I just wish when we sat down with numbers they had told me it would be $45 higher a month than what I had agreed to. Also since I’m leasing a vehicle, there was damage noted on the bumper before I agreed to lease it and I’m not sure if it was documented but I don’t want to be held accountable for it.
The service was timely a d professionally done. Customer service was great! My thank you
I would recommend this dealership for its inventory, but not the Sales Manager (Mr. Joel) or Finance Manager (Mr. Lazaro "LAZ" Morales). Unfortunately, my experience with them left me extremely disappointed. During the signing process, they changed the advertised price and misrepresented the monthly installment amount. When I followed up to have these corrected, Mr. Joel distanced himself, claiming he wasn’t part of the decision-making. Mr. LAZ, on the other hand, denied ever agreeing to waive the GAP coverage—something he had previously offered as a condition for completing the sale. After multiple calls and emails, I finally received a simple link to submit a claim—something that could’ve been shared from day one. This was when I requested to have the additional charges I was not advice on, removed and LAZ in retaliation waited 2wks to provide after I reach out for his manager/director's contact info. The lack of transparency and accountability made the entire process feel like a game, and I left the experience feeling misled and frustrated.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.