Not much to say except that Mario is truly a wonderful human being and that this place is so lucky to have him. Absolutely best car buying experience I could have asked for!!!!

Randy was very helpful when I was returning my leased vehicle and choosing another. He helped me get the make and model that I wanted. Even after the papers were signed, he sat in the car with me and helped me figure out all the bells and whistles that I got with my new vehicle. He's very personable and attentive to what I had to say.

Gilbert and Ian helped make another purchase as smooth as possible. 4th car I have purchased and I will never go anywhere else. I feel treated like family at City VW of Evanston. five stars all around

I had a great experience working with Gilbert! He was easy to reach, personable, and open to answering all my questions. He also helped me out with some nicks on my windshield at his own initiative.

Had an outstanding experience buying my new Volkswagen Tiguan here! From start to finish, the entire process was smooth. A huge shoutout to Narcis and Dan—they were phenomenal. I had plenty of detailed questions regarding the car, trim specs, and paperwork, and both of them answered every single one with genuine patience and a smile. Not once did they show any irritation or make me feel rushed; they took the time to make sure I was 100% comfortable before driving off the lot. Truly a top-tier team that values their customers. If you are looking for a VW, ask for Narcis and Dan. Highly recommend!

Gilbert was a pleasure to work with. We received no undue pressure and the process went smoothly once the decision was made.