Brandon worked with me and didn’t pressure me too hard for options I did not want. It was a pleasure working with him.

We were/are very pleased working with Brian for our new CRV from Napleton. Brian was very knowledgeable of Napleton's Honda vehicles and products. He quoted us 3 months for delivery and he nailed it. We received our CRV with everything we wanted and it's been almost 2 months and we love our CRV. Using Costco's partnership with Napleton we got a good price and would do it all over again with Brian. We looked at the Rogue and RAV4 and they could NOT match the ride, quietness, quality of the Honda CRV. We encourage anyone that's in the market for a SUV, check out the SUV's with Brian at Napleton.

Ally was awesome extremely helpful and made the process smooth. I would recommend seeing her

Great customer service, fast and easy. Helped me choose my vehicle and feel comfortable with my decision.

BEWARE - I bought a 2022 Volkswagen Jetta on 04/03/2025. I asked for GAP insurance, extended warranty and to have the total of my sales tax added into my auto loan. The car was advertised for the selling price of $17,840. They sold the car to me for $18,089. The difference is $249.00. $249 is the price of the non-negotiable wheel locks option that they could not remove from the price of the car. When I inquired about the key for the wheel locks, they didn't even have it. So, they said they would reimburse me. Well since they raised the price of the car to $18089 then they would mean they did not reimburse me. I'm still paying for their mistake of selling me something they did not have. Also, something called "LUXCARE" was applied for $915, this was also non-negotiable and could not be removed. I know this is the scam they run because I didn't have a down payment, and they have to make a profit. I did have good enough credit to get a 5.99% interest rate. I asked to have the sales tax added to the loan. I have had this done 10 times at 10 different dealerships. The dealership will cut me a check for the TOTAL amount of the sales tax. I take the check to the DMV, and I only have to pay $50-$100 for other fees to get my plates. So, when I receive my paperwork, I was expecting a check for around $1700 (sales tax is usually $100 per $1000). I received a check for $689. I don't what magical math they did to come up with the number. Regardless, you can't advertise for one amount and then change the price that's false advertisement. I filed a complaint with FTC and BBB.

Ally took amazing care of me at Ed Napleton Honda! I will absolutely be back for future purchases.