The service was great. I had no problems. The text messages kept me updated on what was going on with my vehicle and that is important to me.

Service was great!!! Appreciate the VIP treatment I experienced. Look forward to my next visit!

LaToya was very nice and helpful. I will definitely be coming back to have my car serviced here again if needed.

Infiniti of Orland Park stepped into my story at a devastating low point. The dreaded check Engine Light alert came on and I was immediately stressed. I was lucky to meet Austin the manager at a time when he was just helping his team checkin customers. He was kind and empathetic and effectively communicated the issues with my car. When I couldn’t think straight he made sure he asked the right questions, like “Do you have transportation?” Which I had not thought of. He set me up with a loaner and told me we would figure it out. That is exactly what he did. I believe a manager sets the tone for the staff and Austin is definitely doing that. I have purchased my last 3 cars from Infiniti of Orland and I will definitely get my next one from there.

I felt service was prompt and efficient car wash was great service manager was very professional yet friendly

The customer service and the delivery service were great! But the dealership could not resolve the issue.