excellent experience with Eugene - very talented, no pressure .. thanks to Eugene for his patience and helping navigate my car

1st oil change and tire rotation. As usual, this is the best dealership. Job was done quickly with complimentary car wash. Staff was professional, friendly and facility clean and comfortable.

I had a really positive experience with freehold. After leaving Lakewood pinebelt Subaru I was so angry and upset. At Lakewood I was rushed, lied to my face, misled and tricked. At freehold though I had a completely opposite experience. No bait and switch or xx to deal with like at Lakewood. I did not feel rushed or pressured or strong armed. Not overpriced or fluffed with xxxxxxxx add ons and really good people. 10/10 I will return for my next vehicle. Thanks to Eugene and Tyler for their patience and helping me navigate my car buying experience and helping me chose a car I am thrilled to drive and comfortable payments. I hope to have a similar experience when I return for my next car and when I am buying a car for my son. Edit* they gave me a fair offer on my trade in and I commend them for that. Lakewood pinebelt offered me 500. I had a 3k offer from car max and matching offer from freehold without them knowing of my previous appraisals. Again I am very pleased with freehold Subaru.

This Outback is my 3rd Subaru purchased from this dealership and all 3 salesperson were exemplary. Carlos Ramos was amazing and could not do more to expedite the sale. John DePalma was extremely helpful explaining the new digital features and spent as much time as I needed to get the car set up for me. My service writer, Timothy Rother was very professional and patient explaining out service visit today. Everyone in the dealership was friendly and helpful. Couldn’t be happier with the dealership! Highly recommend!!

Since I have previously written a review complaining about the Freehold Subaru service department, I feel obligated to write about my most recent visit, which was perfectly fine. All work requested was done quickly and efficiently, In addition, some work that I had inquired about was found after inspection to be unnecessary, and therefore not performed (and not charged for). I found this to be be refreshingly honest! My radio interface was updated, which I appreciated. And my pet peeve, accurate tire pressure, was done perfectly.

Wonderful low key experience working with Randy. Single woman walks into car dealership alone…could be scary but he was so respectful, patient and a pleasure to deal with. Totally recommend working with Randy.