I’ve recently switched to Castle Mazda for my service, and have received excellent service each time.

The sales staff at Castle Mazda is unlike any other. They listen to your wants and needs and really make you feel heard. They answer all of your questions, no matter how small, and provide detailed explanations where needed, giving you confidence in their knowledge and the Mazda product. They truly go above and beyond and the entire sales staff works as a team. The team here has a high level of caring and integrity and you don’t feel like you are just being “handled” by a “car salesman” just looking for a commission. My sales team was amazing which made for a great car buying experience with no pressure.

I came in to purchase a Mazda it was fast and employees were very helpful. I have other family members that purchased a Mazda as well.

Stopped in last week after consulting with several other Mazda dealers across IL online hoping to test drive a few vehicles in order to make a final decision - with zero plans to purchase from Castle Mazda. Well, here we are less than a week later and I have a new Mazda in the garage courtesy of Castle after I returned the following day. If you’re thinking about purchasing a new Mazda, I highly suggest heading over and asking for Nolan. He’s not your typical car salesman (or he’s just a really good actor) and I felt zero pressure whatsoever. He started by comparing the two vehicles I was interested in - listing the major differences and possible annoyances and answering any obscure question I had. The process was easy and though it was the end of the month with Mazda possibly changing their incentives within two days (they did), this was never mentioned/used as a pressure technique. The finance folks at Castle are your typical car dealer finance folks, friendly but doing their job to get you to buy the extended warranty. Still 5 stars though, as Rich was efficient in removing the prepaid maintenance plan when I called the following day to remove it and made all the paperwork signing as efficient as he could. Manager gave a fair deal on my trade in as well and beat more than 5 other dealers on the OTD price on a vehicle with not a lot of mark ups - cough Toyota cough. Many thanks to the folks at Castle Mazda. Will update this review to reflect their service dept. after visiting for my first of 2 complimentary oil changes and tire rotation.

Very thorough to explain car features. Salesperson was personable . Car onsite for delivery and prepped when stated

We had a great experience at Castle Mazda Downers Grove! Found our future family car online and sent an email to test drive the vehicle the same day. We were in love and immediately put down a deposit and came back to finalize all the paperwork within a few days. CJ helped immensely in making the entire process smooth and he was wonderful to work with! One major disappointment we have is that we were told that they would clean the car before we left the dealership and that hardly happened— the only noticeable difference was the “new car smell”.