Took my Chevy volt in for servicing and spent approximately $2,000 to have work done on it. After completing it the service light was still on and I asked them about it and they said I would need to go in and spend $200 more for diagnostics on the problem. I find this ridiculous since they already had the car apart and could have easily diagnosed with the problem was I would recommend to never use them

Bought new vette, supposed to get free oil change, wanted it at 3500 miles they convinced me to wait till 7500 mile service, went in sat for 7500 mile oil change and they told me it expired so I had to pay $225, they never told me it will expire, if they knew that there’s only one reason to convince me to wait, because they knew it was going to expire and they wouldn’t have to honor it, what a scam

I got a car from them, I had an approved Capital One loan and they didn’t want to take, because they want to scam you with a supposed loan from Smsrtpay, what end up is not a loan company, is a leasing company that had the worst conditions for the customers, if you decide to go there, watch out for the Smartpay “deal” if you get into it you will end up losing a lot of money.

The service advisor threatened to kill me and my family. Worst service eve. ignore service. I had a 8 a.m. appointment for my initial oil change and rotation. The vehicle was not written up until 8:24. I was in the waiting room and no one ever notified me the car was ready. The service took over one hour. Poor service and the service advisor threatened bodily arm as well.

Brought in my 2018 Traverse Thursday morning b/c StabiliTrak service light came on. That afternoon, as soon as I pulled out of the parking lot after they "fixed" it, the light came back on. Turned around and wanted to speak to a mechanic. Rep told me he'd take it into the garage to figure out what happened. 15 min later told me my battery needed to be changed, he can get me one before the shop closes? Nope. I'll have my mechanic do that, thanks. Okay, shouldn't have a problem, warning light just had to be reset (or something). I drove around Thursday evening feeling like the car didn't feel "right" --it bucked like it was trying to get into gear. Friday morning driving to work, I'm still feeling the bucking when I accelerate and then while I'm stopped at a red light, the electricity goes OUT and then quickly back on --like a light switch! Scared the xxxx out of me. I called the dealership completely aggravated since I just paid over $1500 for my car to be "fixed" and now it is running infinitely WORSE than when I brought it in. The service rep had an attitude as if he couldn't care less --I went looking for someone in the office and the woman came out, a very nice mechanic Alex came out to calm me down b/c I was furious. Again I was shuttled to work and waited. Oh, it was my battery! What a coincidence! Up until that day I had ZERO problems and then the day after I was told I needed a new battery, it goes! They did give me a new battery, free of change HOWEVER my car still bucks when I accelerate. No mention of that at all --even though it's on my invoice. Cashier handed me my key without saying a word, just a nasty look --AS IF I WANTED to come back 3x for this aggravation?! I want to see her reaction after paying $1551.00 for basically 6 spark plugs and a coil --the rest was all labor. What a racket! I am SO SORRY I EVER TRUSTED THEM WITH MY CAR! I usually go to my mechanic but stupidly I thought "StabiliTrak" was like a Chevy thing and figured they'd be able to fix it better --what do I know....just a single mom who knows ZERO about cars and I feel like I got totally taken advantage of. You'd think for over $200/hr these guys could just fix the car....wish I made that kind of money to be wrong. Never again....I'll be writing to the Duchess County Attorney General next.

It is very clean. It's very easy to schedule a service appointment. They are professional