11400 North Central Expressway
Dallas, TX 75243
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Jimmy was absolutely wonderful! He made the experience so easy and smooth! We will absolutely be returning and purchasing more vehicles from him!
Jimmy was amazing at helping us but the SUV I was looking for! He made the experience easy and stress-free. My husband and I took our 9-year-old son with us, and even he enjoyed it. We were allowed a significant test drive to ensure the vehicle we wanted was reliable and able to go through various driving settings. When we wanted to know our out-the-door price, there was no need for haggling or negotiating. Jimmy didn't try to upsell us or attempt to convince us to consider any other vehicle. We got the vehicle we wanted with the rest going experience we honestly weren't expecting!
I had a great experience working with Ally. From the beginning she was super friendly, easy to talk to, and actually listened to what I was looking for instead of trying to push something on me. She took the time to answer all my questions and made the whole process feel comfortable and straightforward. What I appreciated most was how knowledgeable she was about the vehicles and how patient she was walking me through everything. Buying a car can feel stressful, but Ally made it feel easy and low pressure. If you’re coming into the dealership, definitely ask for Ally. She’ll take great care of you and make sure you leave feeling confident about your decision.
This dealership has ruined owning a Land Rover. I love Land Rover's as a car but the treatment from this dealership greatly takes away the joy of driving these cars. They deliver some of the worst servicing I've ever experiencing while attempting to gouge you for every dollar on top of their already high prices. I was unable to get in contact with my service representative for weeks and never received a response to my phone calls or messages. It took me showing up unannounced at the dealership in person to receive any information. I highly recommend not interacting with this dealership
Don’t bother with this dealership. If you want a Land Rover drive to the DFW location. Worst service I’ve ever dealt with for a luxury car dealership. And no loaner cars. This place needs to be shut down by the brand.
Horrible service. Engine overheating so left at dealership for diagnosis. Told no loaners. There’s an “emergency list” but I won’t move on it until repairs authorized so I had to rent a car on my own dime. After next day diagnosis I authorized repairs but asked that they also confirm if covered under extended warranty. It’s been 1.5 weeks and zero follow up. Won’t return calls. Finally called and was told emergency list has 50 people so I won’t get a car. And worse ZERO concern that I’m in a holding pattern and paying for a rental. So much for luxury car. I love my car but can’t buy another because the dealership is so awful.
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