Service Department is PHENOMENAL! .10 stars out of 5! They are the EPITOME OF A MERCEDES BENZ SERVICE DEPARTMENT! I have had experience with 3 Mercedes Benz Dealerships with extremely bad experiences with Mercedes Benz of Akron and Mercedes Benz of Youngstown. I drove 70 miles for their service. When I purchase my next new Mercedes in two years, it will be from them. They have earned my respect, admiration and loyalty!!!!!! Every award they received from Mercedes Benz they deserve. BEST MERCEDES BENZ DEALERSHIP in the USA!

Barry was exceptional throughout the entire process. There is a huge difference between good and great customer service and Barry provides the best. Buying a Mercedes is already incredibly exciting but he found a way to make us feel special during the entire process! Thank you Barry!

We recently leased our 4th Mercedes Benz GLE 53 Turbo from North Olmsted Mercedes. Barry Sisler has been our sales representative for years we just love him!, He goes out of his way to find exactly what we’re looking for each and every time. This time my husband told Barry I want to hear a popping sound coming out of the exhaust when I accelerate the gas. With no problem Barry found the perfect choice for us. Barry always has a smile which is important when dealing with customers. Thanks again Barry and Mercedes Benz.

Sales person was very knowledgeable about the car and very friendly during visit. While deciding to buy the car she was also helpful with all questions. Thanks.

Lorena Hetruc/Review: My wife and I purchased our first Mercedes through MBNO. From our first communications with the dealership, Lorena and her team were very attentive, inquisitive, friendly and responsive to meeting/full filling our needs of our potential Mercedes C300 purchase. Lo located a vehicle that that had the car features desired. The entire sales experience was easy, simple and the delivery presentation of the C300 purchased was exceptional. We would definitely work with Lo and MBNO for any future Mercedes purchases.

We purchased our first Mercedes here and worked with Lorena Hetruc (Lo). She went out of her way to find us the vehicle we were looking for. We were able to stop by on short notice since we were traveling. Lo was very good at communicating and helping us get our new car delivered to Michigan. She even followed up multiple times after the sale to make sure we were happy! Great customer service by Ryan the new car sales manager also. They worked well together to make sure we received the best experience. Would defiantly work with them again.