Oil change was simple for the customer. Simply told them who I was and handed them the keys. I sat in the waiting room and even received 2 videos showing me that everything was ok.

Since I bought my Telluride from this dealer I have been treated with curtesy and a willingness to serve me and my vehicle. The service person,Katie, has been most helpful in solving my issues. I would rate her a#10 on every level, and I will continue to deal with her on any issue with my Telluride!

The Kia of Waukesha Service Department makes it easy to schedule appointments. They have a waiting area but I usually drop off my vehicle. If anything else may be needed on the vehicle, they call and discuss it with you. A car wash is included.

I went to Russ Darrow Kia dealership twice in the same week, the second time I ended up purchasing the vehicle I was searching for. Kain my salesman was exceptional, his knowledge of my car was great. Me and my wife are extremely happy with our purchase. Thanks again Kain

Friendly customer service, clear explanation of costs, fast service, easy to make the service appointment.

Took car in for first service over a holiday weekend. It took slightly longer than I would have hoped but it was over holiday weekend. It was done correctly and no issues. Will return for service.