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Just bought a beautiful black Cadillac ATS from Sean…he went above and beyond to make sure we were taken care of!! I live 1,000 miles away and he made car buying easy! Best car salesmen!!!
Thank you Shane Nethercott for sharing your knowledge helping us select our new to us Subaru Outback. You made the process a pleasure. We love our new Subaru!
Steve was excellent in helping us find the right car. He was very thorough, knowledgeable, no hassle at all kind of guy. The experience was refreshing and I recommend Steve to anyone. The financing was excellent as well. Conally was knowledgeable, helpful and all the staff were friendly and easy to deal with.
I was keeping an eye on a Honda CR-V and sent two requests for information the previous week thru CARFAX. I did not receive a reply from anyone so I called Wednesday morning and was connected with Ethan. I let him know when I was on my way and was told that I have been working with Dave Smith. I had not had any contact with Dave until I was at the dealership. Apparently he sent me an email AFTER I had called that morning. Something just felt off. We test drove the vehicle very soon after we got there, negotiated a contract and bought the car. Then waited, and waited, for financing, which was also odd because we were paying cash. A lady also waiting compared it to going to the dentist. I understand that I bought a used car with no warranty but two days later the tire pressure light came on. Tires are filled fine. I believe according to the Carfax report this was an issue that had been fixed. I love the car but am not a fan of the time it took to pay cash (3 hours), the switch in salespeople or that I have problems within the first few days. I was not told that I had a home delivery option so I had to return to get the vehicle later that night. Maybe not offered on used cars?
Shawn Nethercott was very friendly and helpful when I came to the dealership to look at Subarus. He explained about the different models and trim level to help me find the correct car for me.
I recently purchased a vehicle from Dean Team Subaru Volkswagen, and I cannot express enough how exceptional my experience was, thanks to Shawn. From the very beginning, Shawn was incredibly quick to respond to emails, making communication seamless and efficient. He was very accommodating with scheduling times, ensuring that the process worked around my timetable. Shawn's approach to negotiating the price was fair and transparent, which made the entire experience stress-free and straightforward. Moreover, his overall attitude was friendly, professional, and genuinely caring. I highly recommend Shawn and the team at Dean Team Subaru Volkswagen for anyone looking for a top-notch car buying experience
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