I had a covered warranty part go out and they were honest about my service issue and didn't try to upsell addtl services aggressively. Had my car back in a timely manner and even though the uber service was a mess being brought back, that wasn't their fault and I was grateful for the complementary rides home and back.

Took my car in and honestly wasn’t sure what to expect, but they were great. Staff was friendly without being over the top about it, got me taken care of without a lot of back and forth, and I didn’t feel like I was just being shuffled through. Great experience overall I’ll be going back.

Sarah provided great customer service- keeping me informed at all times. Service and repair were done in one day

In and out quickly. Always a loaner available, even in an emergency. Service advisors go above and beyond.

Working with Charles was a breeze and we landed on a solid deal on both our purchase and trade-in. We’re very happy with our new GLE! We had a little hiccup in the F&I department as they kept us waiting more than once, but ultimately Erica got us financed with a low rate and fair pricing on most of the add-ons. Be weary, the ResistAll add-on is nothing more than a spray on paint sealant put on with little to no prep - calling it a ceramic coating is a bit disingenuous. Overall, we are happy with our new GLE 450 and would recommend anyone looking for a Mercedes Benz talk to the nice folks at Mercedes Benz of Georgetown.

MB of Georgetown provides quality and professional service. The Sprinter service team has always taken care of me and at a fair price!