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Conveniently located dealership. Cordial employees, clean facilities, and a positive overall environment. Plenty of room for kids and complimentary snacks. Exceptional Service from Mo! I’ve had the pleasure of working with Mo for my car servicing, and he truly goes above and beyond every time. His attentiveness and flexibility make the whole experience seamless and stress-free. Mo ensures that every detail is taken care of and that you leave with complete satisfaction. He genuinely embodies VW’s core values of honesty and reliability. Whether it’s answering questions, addressing concerns, or simply providing exceptional customer service, Mo never disappoints. I couldn’t recommend him more highly – he’s the reason I trust VW for all my car needs!
Always quick and responds in a timely manner when updates are needed, always a pleasure working with Mo
Welch Aaron took great care of me and was transparent, patient and professional with us on every step of the way. My experience with this dealership was fantastic and i never got taken advantage of. Welch Aaron was very thorough and answered all of my questions and gave me very helpful insight and feedback. Please ask for Welch Aaron when visiting Hiley VW of Arlington. -Gage McConnell
Rocky and his manager Carlos make a great team and helped me get a Turbo Diesel Injected Beetle. This car will last. It is a nice leather interior and meets my needs. Most helpful was the honest conversation with Rocky (not pushy at all, quite informative actually!). He showed me how to pair my phone, roll the windows down in opening the door (and how to roll them up in case of rain; without starting the car!). Sarah and Marshall will be helping me with finance in house when I return from lunch. Carlos worked with me to ensure I was delighted with my great deal. I have bought only VW TDIs since 1997, and feel wonderful about my experience at Hiley Volkswagen and Mazda. I chose them over thirty dealers.
Jorge was great, bought my car a few weeks ago, I love it already. He was helpful and full of knowledge, and took his time going over everything he also stayed in touch throughout my more difficult buying process .
Jorge was extremely helpful with my purchase. He took all my wants and needs into consideration when choosing the right vehicle for myself.
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