Tell us about your experience with Ourisman Volkswagen Rockville.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Love our new ID4! Rahin’s energy and enthusiasm made for a great car buying experience.
Rahin was great - listened to what I wanted and went above and beyond to deliver. This is my second lease and went with them because of the service they provide. I would highly recommend Rahin!
Rayon was fantastic, and the whole staff were courteous and helpful. We live our new VW EV!
I bought a sweet used 2023 Audi Q3 yesterday and Raleigh was my salesman and his Business Manager Rob “Mr. Cool” helped seal the deal. It was the perfect car buying experience: the sale price was several thousands below market value; the vehicle was immaculate and Raleigh even got it detailed and topped off the fuel; I was in there for under 2 hrs so it was a quick and painless transaction, I didn’t feel pressured at all from the time I sent my first email to inquire about the car’s availability, to the moment I came in to check out the vehicle and purchase it. I didn’t really believe that the car I was interested in was really on the lot as it was being offered at a relatively low price online (I thought it was a “bait n switch”) so I came in there without expecting to make a purchase. Holly crap it was real so I bought it on the spot! After we finished the transaction, Raleigh even helped me park the car I drove to get to the dealership at the nearby Metro station so I could drive home the Audi with me and pick up my other car at the end of the day by conveniently taking the Metro. I highly recommend this dealership and Raleigh is the man! Totally worth driving through DC traffic for 75 minutes. I will definitely come back to them for my next vehicle purchase. P.S. They don’t accept credit cards so bring your checkbook if you’re buying cash. ;)
Gregory Bindah was incredibly helpful in explaining the features of my new Jetta GLI and worked with me for more than 8 hours over two days to get everything right. Besides giving me the initial explanation of features, he personally helped me get my tags transferred and installed within 24 hours and also went with me to my trade-in to retrieve my EZ Pass transponder.
The sales and management team were very helpful in getting us a brand new car at the best rate. Geoff was very helpful and made our experience smooth!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.