I had a phenomenal experience with this purchase. Christian my sales contact was very patient and diligent in working with my wife and I, explaining every detail of the specification and build of the car. He offered comparisons of other builds to give us perspectives. He updated us from build to final delivery of the car. The car turned out great when it finally arrived.

Working with Ed was fantastic. I was an out of state buyer looking to purchase a vehicle I had seen online. He was thorough in his evaluation and was willing to send me pictures and videos. I did not feel like he was pushy in any way and he always readily answered questions. He made the whole buying experience much easier considering the distance. He and the dealership even helped me set up shipping. When the car arrived with some interior scuffs that may have occurred during shipping, he worked hard to make it right and was helpful through this process. Overall, I strongly recommend working with this group and will do so again in the future readily.

Such an awesome buying experience end to end - very Happy that I made a purchase here though it was a bit far for me. Ed Belland was super and very patient to work through the process as I made up my Mk ind - no pressure through the process And even after the sale - he took time at length to make sure I got familiar with the new car Would definitely be back if I decide to get the next Mercedes :)

Terrific experience from start to finish. Everyone was friendly and hospitable while continuing to be efficient with overall sales process and being respectful of our time. Ed was particularly helpful (and patient) with our selection process and he was obviously knowledgeable about the differences in features among the various cars we compared. As a customer for Nearly 30 years, we continue to choose MB of West Chester without hesitation.

Ed B. at Mercedes Benz West Chester was a friendly, helpful and easy person to work with when buying my new car. I would highly recommend Ed and the dealership if you are considering buying a Mercedes. Definitely a 5 star experience!

Christian Martinez is super awesome! He listens! He made this process so smooth. He is very accommodating. I appreciate Christian and I appreciate Mercedes Benz of West Chester! Happy customer here !