We met an excellent young salesman that was very polite and personable. Was extremely helpful and answered every question that we asked and if he didn’t have an answer he went get the answer before we left . Got the keys to what we wanted to see and explained all the functions that were offered and well as put us inside and showed us . It was a very pleasant experience from start to finish and we were able to get what we wanted at a reasonable cost. I would highly recommend Hagerstown Mercedes-Benz for a smooth transaction from begging to end . Chris Gregorian just made this a great experience and we appreciate his friendship.

We had a great experience! Loved Barry! we will be back again! Thank you so much 😊

Everything was good. Nice waiting area. Friendly staff. Video explanation was an added bonus. Great customer service. Fair prices. Will continue to get serviced here. Thanks so much.

Last week I bought a 2026 Mercedes-Benz E 450 All-Terrain from your dealership, and I wanted to recognize the outstanding service my wife Sara and I received from your team. We live in North Carolina but found the vehicle we wanted in your inventory through the mbusa website. From my first contact through delivery, the entire process was smooth and professional. Purchasing a vehicle from several states away while simultaneously returning an existing Mercedes-Benz lease could have been complicated, but your team made the transaction seamless. We would like to thank Barry London who put the deal together and Austin Shemon who handled the documentation. They we were courteous, knowledgeable, responsive, and a pleasure to work with. Communication was excellent, details were handled efficiently, and we always felt well-informed. We were especially impressed with how well they managed the North Carolina tax, title, registration, and temporary tag requirements. Interstate transactions can present challenges, but everything was handled smoothly. Also, I must mention the enormous chocolate bar embossed with your dealership’s image. It was a surprising and elegant touch that delighted us. We will let you know our new body weights after we finish it. Having bought and leased many Mercedes over the years, I can confidently say that this ranks as the most satisfying vehicle transaction I have experienced. Please extend my thanks and appreciation to Barry and Austin. Thank you again for providing such an outstanding customer experience.

Thank you Barry! You sealed the deal on my 4th purchase in a row from both you and Mercedes-Benz of Hagerstown! This was my 1st non Mercedes purchase from you and I was treated with the same courtesy and professionalism. Your candor and sense of humor are appreciated.

My service contact has always been Alex. Have never had any issues at Hagerstown Mercedes.