So I had a great experience with Brian ,bought my truck on Friday..then here comes the problem. I gave Patrick a check ,and he promised to wait till I transferred money into my checking account and wrote out the check,,trusted him that he would wait then I woke up today to the check being cashed..Well that ruined my day..So instead of putting up my Christmas decorations,,I was running around Tommy bank, then my card was turned down at the Acme.. Gave them whatever cash I had.to pay for groceries. My blood pressure was out of control today. All I wanted was a nice experience ND to be excited about my new Bronco ,but instead it turned into a nightmare for me..I will say they are trying to fix it ,but it should have never happened in the first place..im sooo miserable today.took all the fun out of having and buying a new car.

3 times to this place. Total waste of time. Do not go here. Insulting crooks.

I purchased a brand-new Platinum F-150 from Fred Beans of Newtown in February 2021. At 3,000 miles I needed a new transmission. Within the first year, I also needed a new battery followed by a new axle a few months later. Last year I ran out of oil a couple months after an oil change by Fred Beans of Newtown…not once, but twice both after Fred Bean oil changes. Upon inspection of the dipstick immediately following the last oil change, the Fred Bean technician tried to convince me a smudge on an otherwise dry dipstick was indication of a filled oil tank. In the meantime, I have had continuous minor issues which I brought to the attention of Fred Beans of Newtown only to be told it was a computer issue and we will need your truck for an extended period of time to research the issue(s). My research revealed a ‘technical service bulletin’ was issued for one of the problems I had brought to the attention of the folks at Fred Beans several times only to be told ‘we are not aware of any issues with that component and not sure how to handle it’. Whenever Fred Beans of Newtown needed to keep my truck for extended period of time, they were always good enough to provide a loaner vehicle…however, it was always a small low-end vehicle. They definitively told me that Ford Motor Corp dictates and limits the type of loaner vehicle they are allowed to provide. I called Ford Motor Corp and learned that it was actually the dealership who makes the decision as to what level of vehicle they are willing to provide their customers. Ouch! Yes, I am highly disappointed with all the physical issues I have had with my truck, but what bothers me the most is the lack of concern and follow up from the folks at Fred Bean of Newtown. They just don’t seem to care about properly servicing their customer.

Absolutely Horrendous Experience If I could give zero stars, I would. The repair department at this dealership has shown nothing short of appalling behavior. My wife took our car in for what should have been a routine inspection and oil change, a service that typically costs around $100-$125. What followed was a masterclass in deception and exploitation. First, they claimed the car needed an additional air filter and tire rotation, quoting an outrageous $500. They sent an electronic authorization for the air filter only, but later, they called back. Confusingly, they spoke to my wife's senile father, who, not fully understanding, authorized the amount. When my wife went to collect the car, the bill magically escalated to over $700. Despite requests, they failed to provide any proof of electronic authorization for this inflated charge. This is not just about upselling; it's about predatory practices. They preyed on confusion and trust to push unnecessary services. Even worse, the staff was incredibly rude and condescending, reducing my wife to tears with their verbal abuse when she attempted to question these unauthorized charges. Their behavior is utterly disgraceful. I strongly advise against using this dealership's service department. Do not approve any service verbally or electronically unless you're prepared to be blatantly ripped off and mistreated. The car buying experience here might have been satisfactory, but the service department is a nightmare. The owner should be deeply ashamed of how their customers are being treated. We will be contesting these charges with our credit card company and have reached out to the business owner. This service center is run by deceptive, dishonest individuals who are fully aware of their exploitative practices. My advice: for any car service needs, go literally anywhere else. Protect yourself from being victimized and abused as my wife was. An utterly horrible experience we will not forget.

This dealership sold me an illegal vehicle and refused to take accountability when they were called out for it. They lie, force people to sit in their waiting room for 4+ hours and casually commit fraud. Even worse, their team is highly incompetent, seemingly unable to fix minor issues and requiring days to do work that other shops would have done in an hour. This is genuinely the worst dealership I have ever been to and I absolutely do not recommend giving them your business.

Amazing team! really happy with Jimmy Hargrave's customer service and vehicle work. I would definitely recommend to my friend and family Fred Beans For of Newton PA. my 2016 Ford Mustang GT is running better than before.