I can’t imagine a better customer experience than what we had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing.

Hello, I had a wonderful experience my salesperson was John. He went above and beyond he knew exactly what I was looking for. Definitely geared for management his professionalism at such a young age is outstanding.

This dealership it the place to go if you want to be treated like family, spoken to like a friend, respected as a customer. William the sales manager went above and beyond to ensure satisfaction. His attention to details places the dealership at the top of the game. No pressure just pleasure. 5⭐️

Tahir was very professional and personable during the whole trade in process. He definitely deserves 5 stars. I took off one star for the dealership because there were difficulties with the finance department both times I have worked with Niello. The first time, being overcharged on the agreed down payment that I had to return to the dealership for a refund and the second time an oversight on reporting the payoff to BMW financial services that prompted me to return to the dealership to request a refund for overpayment again. I only took off one star because on both occurrences they quickly remedied the issues.

Creed was super helpful recording videos and answering all my questions. It was very much appreciated since I live several hours from the dealership.

Very professional, went above and beyond to make me happy with my purchase. Great dealer experience.