My second auto-buying experience from INFINITI of KC was better than the first! Erika Roush and Poula Fayek assisted me. They were very professional and knowledgeable while remaining appropriately sale focused without high pressure techniques. I bought my first QX60 in 2020 from Poula who was my salesperson. When I entered the showroom this time, he immediately recognized me. Because he is now a sales managers, he assigned Erika to assist me. I was a bit disappointed the they had a small inventory of new cars and even more limited used cars. Erika and Poula explained that their inventory situation is nation-wide. They listened to me and found a car that met my needs. Although it is not exactly what I wanted (i.e. it does not have a light interior), I was determined to stay with INFINITI of KC because I've received excellent service from them with my first QX60. Brenden Shaw, my service manger, is a HUGE reason that I stayed with INFINITI of KC - AND - I really love my 2026 QX60 with it's quiet, smooth ride and upgraded technology. Thanks Erika, Poula and Brenden for your excellent service!

Fast transaction. Ben was a great salesman and was true to his word. Easy process!

Exceeded all my expectations and that is rare - Michael introduced us to the QX80 and Addi continued the orientation to the car and later to the sale. I would highly recommend this dealer - employee longevity says a lot about an organization and it is highly valued here. Nissan and Infinity have some amazing cars and many are on the showroom. You won't find a more professional and informed group of employees anywhere from the car orientation, sale and finance. My second visit was later in the day and Addi and staff stayed late to ensure everything was perfect. I can't see shopping anywhere else for a new or used vehicle. You won't be disappointed. . . . .

She was awesome at making sure it was right for my Mom. She made us feel like family. Mom really loved working with Addi.

The dealership was very nice and everyone I worked with was very friendly and helpful!

I recently had the pleasure of purchasing my new 2025 Infiniti QX80 Autograph from Infiniti of Kansas City, and my experience was outstanding, thanks primarily to my salesperson, Addi. From the beginning, Addi was the perfect blend of professional and personable. She was incredibly knowledgeable about the vehicle but never pushy, allowing me the space to make decisions without any pressure. Her follow-up was impeccable. She was consistently helpful and informative, checking in at just the right times without ever feeling overbearing. The service went far beyond the norm. Addi took the extra time to ensure my car was perfectly prepared, including installing all-weather floor mats and, most impressively, taking the time to set up all of my technology and preferences before I drove away. This personal touch made the delivery day seamless and truly special. I highly recommend Infiniti of Kansas City, and I especially recommend asking for Addi.