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Last year, I took the exciting step of buying my first Mercedes! I quickly realized I wanted the same model with a plug-in option. Dennis was amazing—he kept me in the loop about the release date and reached out as soon as he had the details. Together, we crafted my dream car from the ground up, and it turned out absolutely perfect! Dennis genuinely cares about his clients and pours his heart into creating each vehicle. I feel incredibly fortunate to have him by my side through this journey! I'd recommend him to anyone who loves their car and the process of building one.
Dennis Epps is the BEST! My previous Mercedes was over 25 years old and I needed a patient sales guide. Dennis was so kind, knowledgeable, and experienced. He took the time to explain everything to me and made sure I purchased the right car for me. I’m so happy with my purchase and that Dennis was there to help me!
Dennis was an absolute pleasure to deal with. You will not find a more honest, knowledgeable or friendly sales representative.
I can’t recommend Dennis at Mercedes Benz of Owings Mills enough! He has helped me purchase both of my Mercedes, and when it’s time for another, I will absolutely be buying from him again. Dennis is so kind, patient, knowledgeable, and a pleasure to work with. He makes you feel comfortable, takes the time to answer your questions, and truly cares about making sure you’re happy with your purchase. Having someone you trust makes the whole experience so much better. If you’re looking for a Mercedes, ask for Dennis, you’ll be in great hands!
I've dealt with this dealership numerous times and each experiehce was handled with top-notch customer service. Tony (Sales Manager), Andy (Sales & Leasing Consultant), and Kolo (Finance Manager) are the absolute BEST team!! Should you have a need, this would be a great place to begin your car buying journey! P.S. Thanks to Courtney as well for showing me all the features of my new vehicle :)
As a mercedes family we”ll be purchasing from Elliott Bourne at Owings Mills for all our future cars we absolutely love this dealership, the manager, and this sales associate. After moving from Virginia Beach and dealing with multiple dealerships in the DMV, we’ve found our way home to Mercedes Benz Owings Mills
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