Clean Friendly staff Nice service person but I didn't expect my car to need repairs the second day i bought it. That part was disappointing

Very helpful and courteous. Understood our issue, explained the situation and fixed it without charge.

Greeted upon arrival, discussed service needs and welcomed to the dealership. Friendly staff, clean facility. Kept me informed about my vehicle from start to finish. The work was done quickly and professionally. I am happy with the whole process and recommend Audi of Livermore for your service needs.

Nancy was able to locate a loaner car for me and made sure my problem was resolved before returning my car.

Audi Service Department I had an outstanding experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowledgeable, and extremely professional. Nancy explained the service clearly, kept me updated every step of the way, and ensured everything was handled efficiently. My vehicle was returned on time and in perfect condition. Nancy made me feel valued and well taken care of—and I trust her with my car going forward. Highly recommend her and the Audi service team!

Nancy went above and beyond to resolve my issue and even managed to find me a loaner car for the evening.