I purchased a used 2015 TLX from Jay Wolfe Acura, took in for 100,000 mile service, nine months later the engine had to be replaced. The service writer was Joy and I received a new short block at no charge. I can not express how satisfied I am with the dealership in all and I will never own a different vehicle. Awesome company and an awesome dealership selling awesome vehicles.

I needed a reliable, inexpensive used car. I have owned many Hondas, new and used. I have owned one new Acura. I found a used 2010 Acura RL at Jay Wolfe Acura in KCMO and bought it the end of June 2023. I made the assumption that a used car purchase at a major luxury car dealership would mean the vehicle would be road worthy. In the first week of having the car I notified the service department that there was an issue with a very rough ride in the front left of the car and that there was a loud "thud" when hitting even a small bump. 3 different service people, including the Service Manager, denied hearing any unusual noise. I then took the vehicle to the other Jay Wolfe dealership in the Kansas City area. Within 3 or so hours they told me they also heard "the loud clunk" when hitting a bump. Even though the 30 day 50/50 parts and labor warranty was over, they replaced the struts at no charge. I don't know anything about cars but told the dealership where I bought the car that there was an obvious problem. They denied it but were proven to either being dishonest or incompetent enough to not see a problem. After a month and a half, the alternator went out. I wasn't upset, realizing that I bought a used car and that this will happen. The shop that replaced the alternator also found the following: - bad ball joints - torn compliance bushings - leaking power steering pump - 2 broken engine mounts - "dirty" transmission fluid $4000 in repairs. I was told that the car would fail the state of Missouri car inspection, prohibiting me from being able to register the car. Jay Wolfe Acura sold a car on their lot that won't even pass a state safety inspection.

Great service from the service department. Very professional and quick turnaround time. Took the time to listen.

Outstanding work by Norm and Danny. We like the most important customers they ever had!

This dealer had a great selection of used cars at very competitive prices. We ended up buying our car from them and we could not be happier. From the salesman to the sales manager to the finance manager, everyone was very nice and polite and explained everything. I would highly recommend checking out this dealer if you’re looking for a quality used vehicle

I had an amazing experience here. Norm was AMAZING and honestly realistic, which is hard to find at most dealerships because it is all about sales usually. Not to Norm, you can tell he thoroughly enjoys what he does and it reflects in how the experience of buying a new car with him is. He was super open and at the end of the day got me in my first NEW , NEW car. He not only sold me my car he also made sure to follow up with me the next day and a couple weeks later too to make sure to ask how it was going with the new car. I appreciate the experience and can't wait to come back in the future and to refer loved ones here.