Tell us about your experience with Mercedes-Benz of Grapevine.
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My Sales Manager Basel Abbas was very personable, knowledgeable and forthright! Earlier in February, he sold me a GLE 350 for my wife and when I needed another car for myself, there was no doubt who I was going to call. After visiting with Basel and test driving several GLE 450s but couldn't find my preferred spec combination in their inventory, he searched and located one for me within their network that met my specs! My sales experience was delightful and I'm very happy to be a repeat customer in the same year!
I am a repeat customer of the dealership. The sales experience is incomparable, as is the service department. Highly recommended!
We appreciate Marco reaching out and helping us expedite the process to get our next vehicle. We enjoy looking at all cars inside the dealership but we have limited time and appreciate him taking care of us as quickly as he did.
As soon as you get into the dealership you can feel the environment totally different from other dealerships. Totally recommended the experience.
Jorge Daniel of Mercedes of Grapevine dealership has been so helpful during the purchase of my car. It has brought me a great deal of reassurance to have my questions answered so quickly! I highly recommend him, the dealership and salesperson, Davius if you are considering a new car.
Jorge was very friendly and professional He was able to answer all my questions quickly and with a smile.
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