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sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
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They were able to assist me with a very difficult situation where my options were very limited. They provided this assistance without sounding arrogant, indifferent, or unprepared. I appreciate the disposition of all of the personnel I dealt with at Elk Grove Audi.
Your service people, and especially Matt, were professional and courteous. I found the communication timely and informative. I will definitely be back.
Deal took longer than expended but everyone there was professional and there to help when needed.
Leon & Rodrigo are awesome they welcome me with big smiles. They always go out of there way for me. They tend me like I’m family. I never feel ignored they explain to me in detail. Leon makes sure I understand what my car needs are and the future needs of my car. Rodrigo takes me to pick up my second car. While my q5 is being serviced. He is very prompt. He waits patiently for me. I don’t like using the Lyft service. Rodrigo went out of his busy day to take care of me.
Staff is always helpful and dependable. Very professional . My serving was done in a timely and precise manner
Justin, and Elk Grove Audi, both provided exceptional customer service, during my recent visit to this establishment.
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