1305 Roosevelt Ave
York, PA 17404
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They were awesome!! Very friendly and helpful. Found out why my tire was going flat and fixed that as well! Even washed my car for me!!
I have been driving a 2016 Kia Optima for many years. I am writing this review to applaud the Service Department at York Kia and its enforcement of the Kia warranty. During the years I have owned the Optima a new engine, manifold and starter, as well as several recall corrections, have been installed--ALL AT
Horrible to deal with when brand new car had issues. Didn’t even know about technical service bulletin from Mitsubishi for the engine malfunction low power warning showing up and I had to send it to them! They tried to just send my car home and told me I could safely drive to Mississippi in it. Then car started having more issues including wheel well cover popping off while parked for 24hrs, wireless charger not working, sensors going off, gps not working, gps showing I was in a different area then I was, phone randomly disconnected and time randomly changing to either military time or pacific time, Doug literally yelled at me over the phone w my daughter sitting there when he told me to just change the time from automatic time to eastern time just to mask the issue and trying to hide the real issues going on. I travel all over and I need the time to change when I change time zones. i had no issues buying the car and when they took 13k down but the minute it had issues(only 1.5 months after I bought the car) they didn’t want to fix it or deal w it and just tried to send vehicle home until I contacted corporate. Even with them selling me a lemon and “buying it back” I’m out money. They also ran my credit a 4-5 times even after qualifying for the 2.9 interest rate 1st and lowered my credit score…so I went from tier 1 credit to having to pay a higher interest rate on another car in 3 months of having this junk car. Do not buy from them EVER!!! They sold my sister-in-law a Kia that was supposed to have sensors and cameras and it didn’t. Other people have come to me since my issues and have had similar stories. Stay away from dealership and never take it to their service department who cant even google what the issue could be or contact Mitsubishi to find out and will just hide your problems or send your car home still not working.
Stay away from this dealership. They are the most unprofessional and dishonest dealership we have ever dealt with. They lied about the accessories on the car and then when we got the spare tire "kit" on the car they did not include a jack. Who doesn't include a jack in a spare tire "kit" are you supposed to lift it yourself. And then after installation and having already paid for it they are trying to charge us again. We will never do business with them again. No wonder their dealership shrank from what it used to be.
lousy servicemen lousy salesman and it's a lot of hoopla and bull that they give you about replacing stuff that is supposed to be prettyeasy to fix when it's supposed to be the tires that are on it new when you buy it
I went to dc and Baltimore area dealerships with the hope and expectation that the higher volume dealers would have better pricing. But got over inflated quotes and manipulated prices that were higher than at york Kia. Sad. These guys were obviously a family business and I was treated honestly and fairly from the very beginnng. No hassle and the whole transaction was as quick as I have ever experienced. Would definitely do business there again.
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