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How would you rate Lou Defranco?
How about Ocean Honda of Hanover?
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What Others Say

I can’t say enough good things about Lou DeFranco. He went above and beyond in every possible way to make sure I was taken care of. He was patient, attentive, and genuinely kind—not just doing his job, but truly caring about my experience and making sure everything was handled smoothly and correctly. It’s rare these days to find someone who treats customers with that level of respect and effort, but Lou absolutely does. He made what could have been a stressful situation feel easy and reassuring. His professionalism, knowledge, and kindness stood out at every step. Because of him, I wouldn’t even consider going anywhere else. Lou sets the standard for what customer service should be. Five stars doesn’t feel like enough—he deserves more.

The dealership made the process efficient and pleasant. All my questions and concerns were answered and will definitely return.

Matt was very professional and very efficient very knowledgeable and answered all my questions. Made me feel comfortable and worked with me to meet my needs

Great dealership however lazy lube techs upon purchasing the vehicle it still had oil residue on the engine needed to be cleaned with a degreaser and I mentioned that it had very very low coolant below the minimum line I asked for them to fill it before I picked it up it was not filled and neither was washer fluid these are minor things I fixed myself but still

Great dealership and extremely nice staff. Wonderful experience! It was a very easy and quick process & I would advise anyone looking for a car to stop in and visit Ocean Honda. They are the best!!!

The team was friendly, helpful, knowledgeable, experienced. I would recommend them to others. The dealership is conveniently located.