I took my Crosstrek in with no appointment for the windshield specialist to xxxxx a small chip. Not only did they take my car to fix it immediately, they shuttled me to work while they had the car. All of this without an appointment! They really went above and beyond to work with me, and I now have a chip-free windshield!

Always prompt, polite and keep me up to date. The facility is clean and comfortable; there is a good variety on the refreshment bar.

You messed up again. I came in to get the oil change I had asked for weeks earlier but did not get AND to have the tire pressure warning light turned off. I specifically mentioned that. I got a song and dance about warning gauge batteries and that I likely needed new batteries in my 7 y-o car. I agreed for their replacement. I left with the tire pressure warning light STILL ON!

I experienced friendly, efficient service . I would definitely buy my next car at Sunset Hills Subaru.

Sunset Hills Subaru is by far, hands down, THE BEST customer service location in MO !!! No one will ever get even close to the quality and level of service that you receive from them!!! I give them a 100% for service, friendliness, expertise, performance and customer respect!!No one can do better than SSSubaru for sales and customer service satisfaction.

They were friendly, helpful and went above and beyond when a warranty issue required next day arrival of the needed part. Without my asking they gave me a loaner car to drive about 80 miles to where we lived and drove our car out to us the next day when the repair was completed. That's tremendous service. We bought our 2024 Ascent from Sunset knowing that they had repaired hail damage. Before we took delivery they discovered that the hail had damage the glass of the sunroof and replaced the glass. I probably would not have known about the sunroof damage until much later. That kind of thoroughness and honesty is quite remarkable. I have bought a few new vehicles in the past but I have never had such great service.d