Tell us about your experience with Wayne Ford.
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service Dept.
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As always everyone is very helpful and nice. Things are quick and they are not overly expensive they are equal to a local machanic
I've been around a while and I've bought a few new cars, mostly Fords. I seen some absolutely abhorrent behavior from car dealers and their service departments. Unfortunately a lot of that behavior was directed at women, who presumably don't know any better, all in the service of the almighty dollar. For those of you who don't' know here is how this works: The dealership (I'm not calling out any names Chevy) buys an expensive piece of equipment that is guaranteed by the equipment sales rep to reap much profit for the dealership. The only problem is that the in order to justify the expense, the pressure is put on the service managers to push the new equipment services even though it's only needed on higher milage cars. This turns into strong arm tactics that include but not limited to scary scenarios of engine damage, guilt trips and back room police style mental beatdowns. If anybody tries to push fuel injection cleaning, coolant flushing or trans fluid flushing, ask them to point to the part of the operators manual that states this has to be done. Guess what, it's not in there. So my point is that Wayne Ford doesn't do this. They are very straight shooters and I believe are really care about their customers.
Professional and quick. Obtaining an appointment on a date I prefer is easy. All employees I've come in connect with treat customers with a high degree of respect and professionalism. My car is serviced quickly.
They're friendly and they try to help you out as they can And they do a good job good work
They're excellent. Did a good job help me as well as like they can. They were fantastic
Shawn and Jamie were very thorough. Explained everything I was so pleased I would recommend Ford to all my friends.
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