Ryan did a great job in all aspects of my order and purchase. Service did a really nice job applying the surface protection. Great experience. This is my 3d vehicle I got here and it's always been a good experience.

It is very easy to schedule service. The employees are polite and very helpful. They provided a shuttle to my place of work and delivered the vehicle when service was completed.

I have only dealt with the service dept on accessories from our new vehicles. There seems to be an issue in the parts department. I got two acc with my purchase and went to The apt to install and both were wrong size or part on two separate appointments. Mudflaps and tonneau covers should not be difficult. I also inquired about a tailgate damper/assist and was given bad info on that part. I was told it was already on my truck and that it only helps lift and not slow the drop. Both incorrect. I am actually uncomfortable calling back now to try and purchase this part. I have had a good experience with the actual service and labor installing these parts once the right ones cane in. Myvsaleasman Brian actually comped me on the mudflaps to compensate for the inconvenience.

Always a great service visit. Treat you wonderful like you’re part of the team. Don is the best

Always a good experience at Washington Ford. Kevin is very pleasant to deal with. Never have a problem with scheduling an appointment.

Melissa treated me like a friend from the start, was not pushy in any way but did everything she could to get a deal done on a used truck. She even worked with the finance team to get me a better rate than my own credit union provided. I highly recommend Melissa to anyone shopping for a new or used vehicle.