I recently purchased a new Wrangler. I couldn't be more pleased with the way my wife and I were treated by our sales person Eric Arnold. The manager Eric Maher also made our experience exceed our expectations. They were straight forward and didn't waste our time. I look forward to coming back when my lease is up next year.

not worth your time and aggravation This service dept is just bad. they had my car there for 3 weeks before they even looked at it. never called me when the parts that they ordered came in. new appointment to have them installed and car sat at the dealer for another 4 weeks and still hasn't got done. but they did give me a loaner after i requested it . now they promised that it will get done. not happy

Good experience, but definitely could've been better. We go back and forth on the recommendation with a strong MAYBE. Pleasant sales people. I guess we got the price we wanted to pay, per month, with little haggling; but the pricing wasn't clear to be honest between cost vs incentives vs money down until we sat down to do the paperwork. After a test drive, we did end up getting a hybrid even though that wasn't what we came in for, but the $7500 instant rebate on electric vehicles really sold us on it. There was some pressure; "This other family is looking at the 4xe, so whoever makes up their mind first..." We were there a LONG time though (Too long. 5 1/2 hours, they were short staffed) and there was nothing to eat or drink, other than vending machine junk. Had to buy bottled waters and almost door dashed food. You'd think buying a $60,000 car they could offer some bottled water but I digress. Anyway, typical dealers game though as far as the window etching, which by the time we saw the finance guy the windows were already etched (CLEARLY they did this while we sat there waiting, because they never cleaned the dust off the etch which wasn't there prior to them "detailing" the vehicle for us, so our suspicion was correct) so we were forced to pay $399 for that which we didn't appreciate and didn't want. There are also a lot of high priced fees that were added. License registration fee of $643 (seriously??), Acquisition fee of $895, Dealer Doc fee of $398, Window etching $399, Tire Tax was $7.50 (should've been $6.00), so they are really adding in a lot of fees here and there to boost profit even though they said "We don't play games with fees like a prep fee" (no but it's there, just hidden in a more official sounding tagline). By the time we got to this point we were so tired and hungry and just didn't want to walk out over a few hundred bucks after they ran our credit, but I guess that's how they get you. Vehicle sticker is $62,555 inflated on the lease to $65,205. Learn from our mistake. Go early in the AM, bring food/water, and ask everything well BEFORE you get to Tommy the finance manager. Also for the record, this goes for any dealership; please make sure demo cars and cars to purchase have both a full charge and full tank of gas. One 4xe had a miniscule % which ran out on our test drive, and the Overland had so little gas it wouldn't register. Our new hybrid came with a 0% charge on the battery and it was sitting right in the showroom so no excuse for that.

This is by far the most pleasant experience that I have had leasing a new vehicle. The sales staff, finance staff, and management was superb. I love my new Dodge Ram 1500 Big Horn! I highly recommend this dealership!

I purchased a 2019 Jeep Cherokee (CPO) from Beyer on June 16, 2021, at a very fair price but in the financing process they charged my $450 for plates MV fees and processing. I questioned that and was assured by the finance manager that at least $200 or more would be refunded after the final processing was completed. I had arrived at dealership at 1 pm with a pre approved finance deal for that exact car from Capital One. Four hours later and after my credit monitoring app was blowing up with 6 credit apps they had reduced my interest rate from 2.65% to 2.49 (big deal) it was now 520 pm when I was rushed thru the paperwork. Bottom line is I was refunded $24 about a month later. I called to inquire why the fees were so high, got the run around and was assured someone would return my call to explain the charges in detail. No one ever did. Earlier a couple days after I purchased the car, I realized the window sticker and on line ad had listed a retractable cargo area cover, which had not been included. Again I had called and spoke with my salesman Eric Arnold, who assured me he’d get one for me. Just like my other call no one ever followed up or returned my call. I guess they figure this chump drove 65 miles to buy this car and they’d never hear from me again. Fortunately I found a local dealer near my home who is customer oriented and will provide me the proper Jeep warranty and regular service.

I had the similar experience as another person here, not good. Went there in March, saw a Used Ram, which is what I was looking for ar various dealers. Sales Mgr, Rob, didn’t know too much, got the price quote, that changed the next time I went. He promised to send me info by email, had all my info, never did. Never returned calls. We went back, saw a guy, Rolando, not much help either, no return calls. Guess they didn’t need the business. We went elsewhere, successfully. Now we live in Morristown, I checked on line re service, and with negative reviews, I will not use them. Btw, called to ask about scheduling a service appointment, no return c