I purchased a 2024 Denali from Linus in early October of this year. The sales guy was fairly easy to deal with, not high pressure sales so I had a false sense of what was to come. The sales department was not the issue in my case. The issue came when they do the push to purchase the extras in the finance office. The finance guy was quick to explain how he and the GM were very good friends and he had come from a big dealership in Tampa. I should have known when he said that it was about to get shady. I don't typically buy extended warranty or service plans. He described what I now know as the GMC service plan. said it covered all maintenance for the next 5 years and was unique because there could be no upsells with this plan. I decided if that was true I would give it a try. What I found out when I checked with my local dealer is they slipped me a easy care plan that only pays $50 towards a service not the GMC plan verbally described in detail. Basic bait and switch. In Florida the law says they have to refund you if requested for 60 days. I requested a refund in writing 19 days later. They said in that email they would refund by check. The check never came. Obviously they don't really care what the statue says, they are not going to willingly refund the service plan. I reached out out the G.M. he Never even reached out to me and gave me the common curtesy of a call (he knows what is going on in the finance office, remember they are buddy's ) I disputed the charge on the CC ( I put down 5K with CC) they are still fighting it. Easy Care says the dealer ship has to cancel it, I can not...... Pretty sad they won't follow the Florida law. I have reported this to the State, weather it has teeth we will see I guess. If this saves someone else from bait and switch then it was worth it for me to write it. Remember buyer beware and just know this dealership will not do right by you when it comes down to it.

Ron Wilcox is super! He is an experienced car salesman and went over all details with my purchase

Linus Cadillac has been a great dealership to do business with. Ron makes it very fast and easy to purchase a vehicle ,with a no pressure atmosphere. Thanks again Ron.

Linus Cadillac has been amazing in helping me find my perfect Escalade ESV! From my first contact with Ron Wilcox, he was extremely responsive, helpful and attentive; never pushy or rushed. His manager Doug Dodd was also very responsive and went out of his way to get me detailed information and make sure every piece of the process was smoothly planned. We're so very happy with our purchase experience, and highly recommend this dealer! We will absolutely return to Linus in the future!

This was my first purchase from Linus. As everyone is aware sometimes can be a very difficult situation being pressured and then and concerned that the vehicle was correct. Never fear Linus will take care of you in every way possible one of the most pleasant purchasing experiences I have ever had. Certainly would consider them in the future. Thank you to Mr Linus Tony and that great team Ed

Had the pleasure of working with Walt on a new SUV purchase for my wife. We live about hour and half away and concerned about deal being true as requested and that unit would be there when we arrived. Walt had unit cleaned up, ready for test drive and met the deal exactly as we requested. No hidden fees and surprises. We worked with the Used Car Manager, General Manager, and Finance Officer and had wonderful experiences with each one. We wish they were local to help service the new truck and would not hesitate to recommend your visit also.