11311 Reeder Rd
Dallas, TX 75229
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I was actually in the market for a vehicle for me and my baby, but after reading these reviews I think I might need to keep searching. I don't have the time to be playing with these people
I should have walked out when my best friend warmed me how they did her. After only 6 months of having the car the ac went out. When I was ready to walk out they wanted to know why and I said because it’s a old vehicle, what if something goes wrong? The response I got was, we will take care of it. I asked if that was for duration of me making payments and he said “yes, absolutely! I was PROMISED by the manager that they would fix anything that went wrong with the car NO MATTER WHAT AND NO MATTER WHEN SOMETHING HAPPENED. I gotThe run around when trying to get them to fix the ac, but boy, be a day late in that car payment and they blow you up!! I know, it’s my fault that I didn’t get that in writing and I should have known better. The point is, they will say ANYTHING to get you to sign and I was a little desperate for the car at the time. I wish I would have left when everyone told me to. AC still does not work and I can’t afford to pay what they will charge to fix it. If you’re reading this and thinking about buying from here, DON’T DO IT! Ps..they also had the audacity to have me leave a good google review to help improve their rating. It was only based on the kind gentleman that was working with us. It is not his fault the company is shady in doing business...
After putting 1400 down on 2012 Cadillac SRX and driving less than 3000 miles and the motor is gone. Its been 2 weeks since they picked it up and still haven't heard from them. i called every day for 2 weeks. i got the run around. Im still waiting to hear from them. By the way i was a great customer paid early and paid extra.
I was really looking into getting a car here, after reading these reviews i don’t know. Really wanted this car I was looking into
Omg this is the worst car lot ever!!! I got a 2012 vw cc. Looks nice on the outside but the engine is shot! I got the car at the end of January & it has been in the shop twice already. They fixed the first problem but shortly after that the engine went out. I was told they replaced the old one but the same problem has happened again. They have the audacity to blame me for the blown engine. These people are rude and very unprofessional. I would not recommend anyone to purchase a vehicle from them. I am currently waiting on them to pick the vehicle up from the side of the 30 freeway, where it stopped and I was stuck for over 3 hours.
On Jan 30 2020 i financed a car from them the Engine light came on soon as we got home they Sold us a car that never went through service the next day we went back up there I asked for my money back some guy told me I will never see it and then started laughing now I'm out on money and a car less then 7 days and I'm dealing with a loss this hurts like xxxx to have people like this rip people off imma fight til the end imma pray to my GOD that I get my money back.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.