3230 S Co Rd 25A
Troy, OH 45373
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This place is amazing, best customer service ever and a great selection of vehicles. Our salesman Justin is awesome. This dealership as a whole goes above and beyond. Best customer service ever received at a dealership. We drove from out of state with 4 kids under 12, everyone in that dealership was kind, helpful and polite. My kids were hugging and waving goodbye to everyone, you are treated like family. I was impressed and amazed at their excellent customer service. They definitely gained a lifetime customer, we love our new conversion van. When we are in the market for an everyday vehicle, we know where to go. I can't speak highly enough about this dealership, a week later my kids are still telling everyone about other salesmen there giving them Popsicles, the mechanics making funny faces at them through the service window making them giggle. Our van is beautiful, immaculate, more van than we imagined and look forward to making lasting memories vacationing around. Thank you all for everything.
Overall the dealerships and Joe Bauman Salesmen were good. I went along to help my widow friend buy a car. We went to the Gm side but needed to work with the arbogast ford finance Mgr and that was xx. HE didn't listen only wanted to tell- I told him this was bull which further sent this south due to us having prearranged financing through Abby CU.- Then after waiting another 20 minutes we had Abby talk directly to John because they were not getting his email- oh a typo- more Bull. John even mentioned he was overworked because he was the only person doing financing- yes telling a customer that. WOW As a retired CEO who has bought over 30 cars in my lifetime- john is a reputation killer. I'll let the owner decide what to do about that. We liked Joe, the car & dealerships overall- pretty good deal but the interaction with John spoiled all of that. Maybe he had a bad day ' xx.
I had a great experience buying my first truck from Arbogast Ford. Dan Everett was great to work with and got me into the truck I wanted. I would highly recommend working with Dan and Arbogast Ford.
Zach and Ed were extremely easy to work with to help facilitate my remote, out-of-state purchase. Even after the truck was delivered, they were extremely helpful in answering any odd questions related to being an out-of-state purchase, such as taxes and registration. The price was the best in the region for what I was looking for, which is why I purchased a vehicle in Ohio while living in South Carolina.
Chris Todd was awesome to work with.. great experience. Would buy from him again. Highly recommend.
Dan Beckman was very helpful when I bought my used Jeep. If he didn't know the answer, he was able to find someone who did. I appreciated his kindness and attention and I would not hesitate using him in the future!
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