Tom Wood Ford

3130 E 96th St

Indianapolis, IN 46240

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Outstanding service, communication, & work on my expedition. Clearly the best ford dealer I’ve used on on the north side of Indy. Service advisor was exceptional in communication, this was my first experience with Tom Wood, highly recommend this dealer.!!

Stacie in the service department was very helpful. Had a 10 am appointment for oil change and the dealership looked very busy. I was going to wait at the dealership but was concerned about a long wait. Stacie made sure that my wait time was reasonable. I appreciated her effort and concern. 👍

First time in the service department! They are top notch. Very service oriented. I’m committed to Tom Wood with my new vehicle from here on in.

Colin was great. He’s very professional kept me updates. I hope T.W. appreciates how good Colin is.

Work was done as expected. Little longer than I thought to be completed but the waiting room was not overly crowded. I was expecting at least a vehicle wash after the job was completed. I highly recommend this to be done to keep your customers coming back!

I appreciate Ryan and the team for their hard work, diligence, and commitment to me. Thank you, Lonna