Beware! They will make repairs, you clearly stated you did not want done and the service advisor stated on phone did not need to be done. I was charged for these then told by the service advisor, that’s not what he understood. All work done was unsatisfactory. The engine light was back on after leaving dealership. If you’re a woman without auto service knowledge, I would not trust Barkley. I will not return in fear of being taken advantage of again.

BEWARE!!! They like to paint over and cover up parts to get things sold and you off the lot so when it breaks down or messes up your out thousands of dollars. Bought a truck here and they hid a transmission issue that I now have to pay about 4 grand or more to fix. xxxx should be illegal to do that to customers but we all know how car lots work.

Barkley Cadillac sold a 2012 SRX CADILLAC to me in December 2022 with very dangerous dim headlights. These headlights were known by GM to be defective and much has been documented online about this from SRX Models of the 2010 to 2016 years. I am a repeat customer Of Barkley for a long time. They show little interest making things right from the top down. Now I am stuck with a car that is more difficult to sell and carries significant less trade in value. I cannot recommend this dealership to anyone. This is a very negative way to treat any customer, much less a former loyal customer. Robert W. Maddox

Donald, Parker, and Chris are the most helpful dealership employees I've ever dealt with

Enjoyable service experience. Everyone in the service department seemed to be knowledgeable and very friendly

I went to the dealership for tires and my door handle was broken and the service manager as well as the gm refused to fix or replace it.they wanted me to buy another after they guys broke it.the worst experience of my life with a car dealership I would never recommend this dealer nor spend a dime there.