Staff was very friendly, helpful,in finding the vehicle that I wanted Also gave me updates on when my vehicle would be ready thanks, Petr.. highly recommend them

Very poor performance and lack of communication skills .Communication skills are lacking from this team

Katrina was my sales person. She was very accommodating. She even delivered my vehicle to my house and picked up my trade!

Ralph was a sales person and easy to work with. Had good knowledge of vehicle and all of the features.

Horrendous experience! From the beginning, they had absolutely no idea what they were doing or what they were talking about. Yet, I still agreed to buy a car and explained exactly what the plan was for down payment, etc. Got all the way to the end, after signing all of the paperwork and then was told we couldn't pay as planned. I walked out. I asked for the GM to call me to discuss, never happened. I called and spoke to a sales manager, who was extremely rude and dismissive. He promised to look into the issue and call me back or have the GM call me back, never happened. I finally called again and spoke to the GM and surprise, surprise, he knew nothing of what happened. When I explained to him what happened, he could not have cared less. I would absolutely NEVER buy a vehicle from them after this experience. Clearly no one knows what they are doing and they certainly don't care about your business.

I went in with my husband to look at new vehicles, as I’ve been considering trading in my current vehicle. First of all, the sales rep acted like she hates her job and was not really friendly or enthusiastic. And then, after being insulted with a ridiculously low trade-in value of my 2016 Rogue with less than 100,000 miles on it, we inquired as to *roughly* what monthly payments would be given what they wanted to sell me a particular vehicle for and after my trade in. We were told, “we won’t know until we check with the bank.” I told them verbatim, “what does that mean? you’re not going to do a hard inquiry on my credit right now, are you? Because I don’t want a hard inquiry on my credit report right now.” (if I didn’t find something I liked there, why ruin credit score in case I find one somewhere else that I was committed to buying, right?) We were told that they weren’t going to do a hard inquiry, but in order to “check with the bank,” I had to sign a form. Since being told they weren’t going to do a hard pull, I signed a piece of paper figuring they’d do a soft pull. Fast forward 10 days, I do a quick creditkarma check because I found a vehicle that I’m committed to buying, and guess what? They xxxxx did it, and now my score has gone down. My husband then called and spoke with a manager to try and sort it out, and they defaulted to, “well she signed the form giving us permission to,” and my husband told the guy that we had been told that they weren’t going to do a hard pull. The guy basically said ‘oh well’, and then actually had the nerve to ask if we were still interested in finding a vehicle with them! They could have done what the next dealership initially did—aside from superb customer service—and ask me to pull up my creditkarma account so as not to disrupt my credit when I wasn’t even sure if I wanted a vehicle from them yet. I’m very disappointed in this dealership‘s antics, and rest assured, I will not be buying a vehicle with them.