Tell us about your experience with Baker Motor Company of Charleston (Mercedes-Benz Dealership).
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sales Dept.
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Valerie was amazing. She was patient and showed us all the vehicles we requested to see.
I recently brought my 2021 Mercedes GLE 350 into Baker to have it serviced and I was SUPER impressed with the service I received from my new service advisor, Ricky! So impressed that I knew I needed to jump on here and write it publicly! Ricky was incredibly friendly and professional, answered ALL of my questions (and I had A LOT), texted me with updates as my car was being serviced, chatted with me after the service to explain what all was done and helped explain when to schedule future services! I left feeling like I had an advocate in the service department, which was SUCH a nice feeling! Ricky, thank you for your excellent service! Baker did a great thing when they hired you!
Excellent and professional experience with Valerie, she made leasing my New GLA 250 fun and exciting. Answered all of my questions and spent a great deal of time teaching me all about the car. I felt comfortable and safe leaving Baker motors in my new GLA 250, thanks to all information Valerie gave me regarding operation of the car. Thank you so much Valerie,
Jaylynn is very friendly and knowledgeable about the vehicle’s he sells. He certainly will be the reason we will continue to do business with Baker Motors. Thanks Jaylynn job well done!!
Friendly & knowledgeable staff. I love my 2021 GLE, Rola was helpful and found me the exact color combo I wanted. She set expectations about how much time it would take to do the paperwork. The sales manager, Adam, welcomed us to the Baker Motor Company family. Free car washes and they helped me learn all the gizmos on my new car. Highly recommend Baker; their Mercedes staff are so helpful!
easy to work with, did that they said they would do, very pleasant. I hope that I don't the same problems as the other people.
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