1850 W Maple Rd
Troy, MI 48084
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Special thank you's to Chris Esralante in the Sales area who was so helpful in resetting some of my system due to its reverting back to the factory settings after my service on Monday, He was extremely knowledgeable, friendly and did a wonderful job. I do appreciate your having him on your staff! In the Service dept. on Monday, only Anthony and Roger were there checking in and helping those who had appts. Anthony C. did a patient and good explanation of the newer GM cost plans now in effect, which I hadn't known about. Seeing how super busy the service area is, hopefully the dealership will be able to hire more service associates and GM mechanics to help expedite clients' services. Thank you for this opportunity to review the dealership.
Roger in Service does a great job and completed my service in a timely manor, Provided a video of the condition of my truck sold me a Pre-Paid maintenance package that will save me money moving forward. Highly recommended! ! !
I walked up to the dealership and Brad actually ended up opening the door for me and asking if I needed help as he was about to go to the lot. He stopped what he was doing and helped me right away. I wanted to test drive the Envista because my Chevrolet lease was up in the next few months. I didn’t expect to walk out signing a deal that day, but I worked closely with Brad and got a deal that I couldn’t refuse. Super nice and inviting atmosphere, I will be sending family and friends to Brad from here on out if they are looking for a Buick or GMC vehicle in the area!
Good experience. Decent pricing. Reasonable down payment. Purchased 2 leases for Buick Encore. Easy signing process
Always clean neat and friendly. Roger Teasdale is always on the ball. His knowledge and experience is helpful and comforting.
The dealership is very efficient in Scheduling and keeping the customer informed of progress and delivery information when work is done. Jade is amazing and very professional and easy to work with. We came in for an oil change and they found that we needed new tires. Good catch
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