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How about Serra Buick GMC of Rochester Hills?
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What Others Say

Great service and communication. Really appreciate Ron’s communication on cost and parts needed. Thank you.

Ron did a great job in getting me in and out quickly Very personable guy.

Always a pleasure to deal with the Serra Group. I've purchased vehicles from both of their Rochester stores and always been well taken care of. Shawn Burchi in Sales does a great job of making the transactions comfortable and quick and has become a friend over the years. Keep up the great work!

Ron is great, knowledgeable and friendly. Highly recommend Ron. He kept me updated throughout the process and I was completely satisfied. Also a shoutout to the young man that drops me off and picks me up, he’s professional and friendly.

Great Service. The adviser was very polite and knowledgeable. Full oil service, tire rotation, car wash and check out in 45 minutes. Great selection of free coffee.

My last pickup 10yrs old was from them. Good all around service from them why stop.