Called on September the 5th 2025 (called on three different occasions even left a voicemail on one of them) they didn't return my call had some questions about my vehicle about safety of driving to the facility for a faulty transmission. As of now I'm still waiting on them to call. This is not the first instance I've ran into with this facility. They have the stigma I believe that once the vehicle is off the light the customer is no longer valid. It's really sad that a Dodge dealership in this day and time would not even return a voicemail I did leave the phone number. But as of yet I have not heard anything from them I guess I will have to take my business elsewhere yet this is the closest place to my home again I may have a faulty transmission and it may be safe to drive I'm not sure I was wanting to talk to a technician about the issue I would even give him $20 if they would just call me but it is later on on a Friday afternoon so I guess they stop off early once again it's really sad I do not recommend.. !!!

🚫 Buyer Beware – Marburger CDJR (North Carolina) 🚫 I purchased a 2020 Dodge Challenger R/T Scat Pack 50th Anniversary Edition from Marburger Chrysler Dodge Jeep Ram in May 2025. They assured me in writing that the vehicle had no prior damage, was not reconstructed, and passed their inspection with only minor issues. 💥 What I actually received: A car with a bent wheel beyond repair A non-OEM radiator and a damaged A/C condenser Missing engine bay air shrouds, risking overheating A non-OEM exhaust system missing resonators And a vehicle that failed the warranty inspection due to undisclosed issues After I questioned the inspection, they admitted to installing used mufflers just to pass North Carolina inspection. They never disclosed this before the sale. This vehicle meets their own definition of “reconstructed” and yet they failed to disclose that. I’ve since spent $3,820 to repair what they didn’t tell me — just to make it roadworthy and qualify for an extended warranty. 📎 I have filed complaints with the Better Business Bureau, the Texas and North Carolina Attorneys General, and the NC DMV. ⚠️ If you’re considering buying from Marburger CDJR, proceed with extreme caution. I wouldn’t wish this experience on anyone. — Ron H. Cresson, TX

The service department will not answer when called and after being on hold for a long time they ask you to leave message, name and phone number but they never return the call. My business is not important nor my time.

Wish there was an option for negative stars! The service department is awful. We have had our 2022 Ram 3500 in for warranty work 4 times and it’s still not right! This time it’s been there for 2 months and it’s still there! Unacceptable!!!

Travis is great! He listens, gives advice to help you make the best decision and put you at ease when making such a big purchase.

This was the worst buying experience EVER. Caleb was great until there was an issue with the car. His communication was horrific, no follow up calls, had to chase him to return calls. DO NOT BUY from the dealership, the after car service is NON-EXISTENT. Took the dealership more than 3 weeks to get my car fixed. KC Langenstein the General Manager does not return calls either. This place is a complete joke. RUN as fast as you can from this place.