Zack was incredibly helpful and patient with me. Even stayed well past closing to walk me through several features of my new car. Thank you, Zack.

Service was good and on time. Also I got uber ride while I drop my car which is was great

This was my first new car purchase in several years. The car I wanted was in limited supply and finding a dealer who had the model, trim, and color I was looking for was not easy. David Williams of Ourisman was extremely helpful. If I ran into snags, I knew I could contact David and he would serve as point man to work with whomever was necessary internally to get things done. He and the other members of the team, including the finance department and the parts team, went above and beyond to help check all the boxes and get me the car I wanted, with the accessories I wanted, when I wanted it. This is also my first KIA, after decades of Honda ownership, and after a month of driving, including two long road trips, I'm still loving it.

Everyone here is great. I recently went for my scheduled service and it was pretty busy. The staff still attended to each of us there and getting everything done in a timely fashion.

Excellent customer service and team work, great experience at Ourisman Kia Bethesda, Maryland. Thank you so much!

Dealership was very flexible scheduling a diagnostic appointment and arranged for an Uber so I didn’t have to wait in the service department all day. Very pleased!